Products and Services FAQs
Get all the answers to the most frequently asked questions regarding our products and services at Apex Illumination.
Q: I am looking to purchase a 40 watt Moto-light, but don’t see my dirt bike listed on the options tab.
A: The reason it is not listed is most likely because of the lack of power output from the stock stator. Our light will fit on most motorcycles, but it comes down to the power output. That doesn’t mean it won’t work on your motorcycle, we have other options that you can go with in terms of power source.
Q: I am not sure if I will like the moto light, can I return it?
A: Absolutely you can return it. We have a 30-day money back guarantee. Just tell us what you are having an issue with.
Q: I don’t know what my stator output on my bike is, how do I know if it is going to work?
A: Simple, send us an email at firstname.lastname@example.org and we will respond within 24hrs to get you the details and information you need.
Q: Is the 40 watt Moto-light really only draw 40 watts?
A: Actually, no! It draws less than 40 watts, 29 watts to be exact. We have built in safety factors for all of our products.
Q: I installed the harness like in the video, but my light(s) won’t turn on. What’s Wrong?
- Be sure to check and make sure you properly mounted your ground wires.
- Check to see if you have a blown fuse.
- The switch connection is plugged in all the way.
- The white accessory wire is connected.
Q: Where should I mount my ground wires?
A: Any solid point on the body or chassis of your vehicle where there is no paint. We prefer to use existing bolts or screws where there is other ground wires mounted.
Q: Why is the Red “Off” light always on, on the switch?
A: The red light has a very low power draw and takes a very minimal toll on your battery when sitting. If you want to not see the light any more, disconnect the ground running from the switch. (Be sure not to disconnect the ground running to the relay!) Beware, the green “ON” light on the switch will not illuminate when the switch ground is disconnected.